Restore Master
Damage Restoration Services
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(602) 357-0028
3620 E Roeser Rd, Phoenix, AZ 85040, USA
Opening Hours:Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Area Served:Within 4 miles (6.4km) of 3620 E Roeser Rd, Phoenix, AZ 85040, USAGet more exposure
Google Rating: 4.9 out of 5 stars (124 total ratings)
Milot Bejta5 StarGreat job in my house by Restore Masters. They were very professional, fast and efficient from start to finish. The company owner Nasur showed up at my home and made sure that I was satisfied with their work. I would highly recommend them.Monday 26th May 2025
Chris Carlson5 Star⭐⭐⭐⭐⭐
I cannot recommend Restore Master highly enough! When we experienced unexpected water damage in our home, they responded immediately and provided exceptional service from start to finish.
Their team arrived quickly, equipped with the right tools and knowledge to assess the situation and minimize further damage. They were professional, informative, and truly cared about helping us through a stressful time.Monday 9th June 2025
Brea B2 StarFirst off- Restore Master was SO prompt in responding to our call for a busted pipe/subsequent flooding behind our vanity and under our tile. They came and evaluated and came back right away with equipment to get everything drying. Also the gentlemen were SO nice and professional.
UNFORTUNATELY- this company did not handle our mold correctly. Black mold (later confirmed Stachybotrys via testing from a mold inspector) was found when they removed a baseboard. They disposed of the debris, sprayed the remaining mold on the wall with a thyme oil, and then PUT A FAN ON IT without the room being contained in any way- doorway wide open. Anyone who has done any research on mold knows that the area must be contained, as mold spores go AIRBORNE. Per the IICRC and Change The Air Foundation- proper containment by creating a NEGATIVE AIR PRESSURE environment to prevent cross-contamination is a non-negotiable practice. Unfortunately this company blew a fan onto our black mold and I'm sure contaminated our bedroom and likely the whole house.
The proper remediation company that came in after was not surprised, as many companies claim to be mold experts but don’t handle it properly. Unfortunately Restore Master appears to be one of them- and were not receptive to my feedback. Which is a shame for all the people who have had mold in their houses incorrectly managed by them. Again, very nice people, but not following all safety protocols. They also ghosted me after questions regarding my bill, so theres that to consider as well.
All I can say- is do your research. The IICRC has checklists of questions to ask remediation companies to ensure they are managing your project properly.Friday 30th May 2025
diane monahan5 StarRestore Masters has been repairing water damage in the primary bedroom of my elderly parents condo. They have been easy to work with and professional. Amber in the office is a sweetheart who follows through and always gets back to me. Bob came to my parents place late yesterday and there was a bit of confusion as to the job that we wanted done. Normally he would have come with a crew but by himself he ripped out carpet and moved heavy furniture in order to get the job done. My parents, sister and I were very grateful and appreciative. If you ever need this kind of service in your home/business I highly recommend Restore Masters.Thursday 10th April 2025
Gary Spivak5 StarBob [bashkim] showed up in our house first day of the flood.
He was extremely helpful in explanation and work that needs to be done on mitigation.
got his business card and I definitely recommend him to family and friends for any work that needs to be done. thank you Bashkim.Tuesday 3rd June 2025