Water Damage Service
Category 3 black water handled safely — full extraction, disinfection and drying with proper containment and PPE.
A sewage backup is not a mess you clean with a mop and a good attitude. It is Category 3 black water — the most contaminated class there is, carrying bacteria, viruses, and pathogens that pose a real, immediate health risk. Treating it like ordinary water is how people get sick.
This is a job for trained technicians in proper protective equipment, working under containment. We extract the contaminated water, remove porous materials that cannot be disinfected, and clean and sanitize everything the sewage touched before drying the structure back out.
If a toilet, drain, or sewer line has backed up into your home, keep people and pets away from the area and call (866) 688-0301. We respond 24/7, because a sewage backup is one emergency you do not wait on.
We isolate the affected area and set up containment so contaminants do not spread. Our technicians work in full PPE — this is not a job to be near without it.
We remove the contaminated water and solid waste with specialized equipment rated for black water, then dispose of it according to regulations.
Porous materials that soaked up sewage — carpet, pad, affected drywall — are removed and disposed of. Everything that remains is cleaned and treated with hospital-grade disinfectant.
We neutralize odor at the source, dry the structure completely, and verify the area is sanitized and safe before any rebuild begins.
Category 3 water contains sewage, pathogens, and hazardous contaminants, which is why the protocol is stricter than for clean or gray water. Porous materials that absorb it generally cannot be saved — they have to be removed, because you cannot fully disinfect the inside of soaked drywall or carpet pad. Proper PPE, containment, and hospital-grade disinfection are not upsells here; they are the standard of care that keeps your household safe.
We see sewer backups triggered by root intrusion into aging clay and cast-iron laterals in Tempe's older, tree-lined neighborhoods, by grease and debris clogs, and by heavy monsoon rain overwhelming the system. Homes on the historic side of town near ASU are especially prone to root-related backups. Whatever the cause, the cleanup standard is the same.
Every loss is different, so we give you an itemized estimate before work begins — never a number pulled from the air. These are the factors that move the price:
Yes — it is Category 3 black water, the most contaminated class, carrying bacteria, viruses, and pathogens with immediate health risks. Keep people and pets out of the area, avoid contact, and let technicians in proper PPE handle the cleanup and disinfection.
Non-porous items can usually be cleaned and disinfected. Porous materials that absorbed sewage — carpet, pad, soaked drywall, and many soft goods — generally have to be discarded, because they cannot be fully sanitized. We help you sort what stays and what goes.
Standard homeowners policies often exclude sewer and drain backups unless you carry a specific backup endorsement or rider. Many Tempe homeowners do not realize it is a separate add-on. We document everything for your claim, and it is worth checking your policy before you ever need it.
Category 3 black water is a health emergency — keep everyone out, call now, and we contain, remove, and sanitize it 24/7.
Learn moreContainment, HEPA filtration, safe removal and clearance verification — mold handled by the book, not with a bottle of bleach.
Learn more
A sewage backup isn't a dirty flood — it's Category 3 black water that can make your family sick. Here's why it's dangerous, what to do first, and why it's a job for pros in protective gear.
A sewage smell that lingers after cleanup is not a nuisance — it is a warning that contamination is still in your home. Here is what the odor is really telling you, and how professional sanitization removes the source instead of masking it.
We bring sewage cleanup to homes and businesses across the Valley — here are the areas we're called to most.
Our Tempe crew answers 24/7 and aims to be at your door within the hour. Get extraction and drying started before the mold clock runs out.
24/7 Emergency Service · 60 minutes response · Licensed & Insured
